Your question
Hi,
I have a question regarding adding an exception to Inbound verification strategy.
I have an UPS which is sending an unusual EHLO command (EHLO InsightPower) and the server is rejecting with an error:
INFO Invalid EHLO command (smtp.invalid-ehlo) listenerId = “smtp”, localPort = 25, remoteIp = 10.10.10.20, remotePort = 54188, domain = “InsightPower”
I modified the MTA->Inbound->Sender Authentication->SPF Verification->EHLO
if local_port == 25 && remote_ip == ‘10.10.10.20’
then disable
if local_port == 25
then strict
else disable
Now I can see the exception evaluated corectly:
2026-07-10T11:16:25Z TRACE Expression evaluation result (eval.result) listenerId = “smtp”, localPort = 25, remoteIp = 10.10.10.20, remotePort = 54188, id = “SenderAuth with id singleton”, key = “spfEhloVerify”, result = “Constant(Disable)”
But the connection is still rejected:
2026-07-10T11:16:25Z TRACE Raw SMTP input received (smtp.raw-input) listenerId = “smtp”, localPort = 25, remoteIp = 10.10.10.20, remotePort = 54188, size = 19, contents = “EHLO InsightPower\r\n”
2026-07-10T11:16:25Z INFO Invalid EHLO command (smtp.invalid-ehlo) listenerId = “smtp”, localPort = 25, remoteIp = 10.10.10.20, remotePort = 54188, domain = “InsightPower”
If I’m trying to use port 465 with authentication I’m receiving this error:
2026-07-10T07:56:45Z DEBUG TLS handshake error (tls.handshake-error) listenerId = “submissions”, localPort = 465, remoteIp = 10.10.10.20, remotePort = 49224, reason = “tls handshake eof”
What can I do?
Thanks,
Andrei
I understand that topics in this category are triaged by a bot first but a human reply will follow up. If I’d prefer a human-only reply, I’ll add the no-ai tag to my topic.
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