Issue Description
I have configured my ClouDNS provider with my auth-id and auth-password. However, all Perform DNS Management tasks fail with “Invalid authentication, incorrect user ID or password.”
Expected Behavior
The DNS Management task should update my DNS with the selected records.
Actual Behavior
Tasks fail with “Invalid authentication, incorrect user ID or password.”
Relevant Log Output
Failed to create DNS record for v1-ed25519-20260528._domainkey.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for v1-rsa-20260528._domainkey.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for mail.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for _dmarc.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for _caldavs._tcp.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for _carddavs._tcp.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for _imaps._tcp.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for _jmap._tcp.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for _pop3s._tcp.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for _submissions._tcp.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for mta-sts.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for _mta-sts.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for _smtp._tls.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for ua-auto-config.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for _ua-auto-config.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for autoconfig.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.; Failed to create DNS record for autodiscover.villadetara.com.: Failed to create DNS record: API error: ClouDNS add-record failed: Failed Invalid authentication, incorrect user ID or password.
Stalwart Version
v0.16.x
Installation Method
Binary (Linux)
Database Backend
RocksDB
Blob Storage
RocksDB
Search Engine
Internal
Directory Backend
Internal
Additional Context
From the command-line I can confirm that the auth-id and auth-password I have configured in Stalwart are indeed correct:
curl -s "https://api.cloudns.net/login/login.json?auth-id=59953&auth-password=$(cat /etc/stalwart/.cloudns-auth-password)"
{"status":"Success","statusDescription":"Success login.","session_id":"9c35f34de32421a8d5849311152e4f2c"}
I have reviewed the documentation and FAQ and confirm that my issue is NOT addressed there.
on
I have searched this support forum (open and closed topics) and confirm this is not a duplicate.
on
I understand that topics in this category are triaged by a bot first but a human reply will follow up. If I’d prefer a human-only reply, I’ll add the no-ai tag to my topic.
on