Autoconfig link is not working

Issues
5

Hi,

I’m sorry. I forgot about the special request.

So let me start from the beggining.

Thunderbird autoconfig is working perfectly.

Outlook autoconfig is not working at all, when I’m configuring the account I have to choose the server type (IMAP) and after that to enter mail server, ports etc.

The Microsoft test tool (https://testconnectivity.micros) is returning this message:

  • Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
  • Autodiscover settings weren’t obtained when the Autodiscover POST request was sent.
  • Test Steps
  • The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL ThisIsTheCorrectURL/Autodiscover/Autodiscover.xml for user [email protected].
  • The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.

On the other hand the Outlook Test Connectivity is working means is showing the server, ports etc.

So I need help to find out if I did something wrong or how can I help identifying the problem.

Thanks,