License count not syncing after purchasing additional accounts

I purchased additional account licenses, but the updated license count is not syncing with my server.

The system still appears to use the previous account limit and does not allow me to create any additional accounts.

Is there a way to manually refresh or resync the license count?

Update your license key, reload the settings (from Actions) and then try again.

Thank you for your help I did try this on the server several times after I had purchased a license a day ago and it has not updated. What else can we try?

Log off and log in again from the WebUI and if that doesn’t work restart Stalwart and check the logs to see any errors related to the license key.

I have to chime in here.. the WebUI’s loading of the licensekey+apikey is… well… challenging this morning ;(

in my case a FDB + S3 + NATS

Claude suspects there are garbling issues with the pasting of the Licensekey in the WebUI, especially as there aren’t feedback on the loading of it immediately, and the settings reload action also doesn’t give feedback.

and yes restarted both the cluster nodes and it still didn’t show/switched from unlicensed to licensed

Had to apply via the CLI and restart for the license to load/display