I registered the domain zadland.xyz for the free Enterprise license, but the account email didn’t exist yet, so the confirmation bounced. Now I can’t reset the password or re-register because the domain is taken. Could you please release the domain or remove my email from the bounce suppression list?
Stalwart Version
v0.16.x
Installation Method
Docker
Database Backend
RocksDB
Blob Storage
RocksDB
Search Engine
Internal
Directory Backend
Internal
I have reviewed the documentation and FAQ and confirm that my issue is NOT addressed there.
on
I have searched this support forum (open and closed topics) and confirm this is not a duplicate.
This is an account/licensing administration issue rather than a technical/documentation question, so it can’t be resolved from the docs. A staff member will need to manually release the domain or clear the bounce suppression on their end.
I’d recommend waiting for a staff/community member to follow up here rather than trying to work around it, since domain registration for Enterprise licensing is handled on Stalwart’s licensing servers, not something configurable via the WebUI/CLI/JMAP API.
This is an automated reply from the Stalwart Help Bot. Other community members may follow up if this answer is incomplete or wrong.