Your question
I want to manage a canceled subscription in a different account. But this is blocked, because there is already a subscription for that domain (a canceled one, i know). So the question is: How to continue a canceled subscription in a different stalwart license account?
I understand that topics in this category are triaged by a bot first but a human reply will follow up. If I’d prefer a human-only reply, I’ll add the no-ai tag to my topic.
on
This question is about Stalwart’s licensing/subscription account management system, not about the mail server software itself. That’s outside the scope of what I can look up in the server documentation or source code.
A human staff member will need to assist you with transferring or reassigning a subscription between accounts.
This is an automated reply from the Stalwart Help Bot. Other community members may follow up if this answer is incomplete or wrong.
The developer has previously advised to send all licence questions to [email protected]